Industry’s leading Mystery Shopping and Performance Assessment Company selects Momentum as its Offshore Development Partner.

Vancouver, BC, February 10, 2004—Momentum Technologies, a global provider of outsourced software development services, announced today that it has signed a 14-months agreement with a leading provider of solutions for Customer Experience Management in North America and based in Calgary, Alberta.

The client offers solutions which assess all customer touch points, including online, call center, and in-person, thereby providing the customer with a complete view of their customer experience. Through their proprietary Internet technology, customers can access critical information when they need it. Their Customer Experience Management products show customers, in real time and across the organization, what their customers are experiencing at all contact channels. These tools help the clients build customer loyalty and longevity.

Momentum’s strong presence in Western Canada as well as its Software Engineering Institute CMM Level 5 assessed Global Development Center in India, were key in clinching this deal for Momentum who will be working closely with the client’s on-site IT team for the development around their core product which provides a web-based platform for collection, analysis and reporting of real-time information.?

“We’ve attracted leading companies as clients in British Columbia and are aggressively targeting the market in other parts of Western Canada. Calgary has numerous companies who can benefit from an outsourcing partnership,” said Pankaj Agarwal, CEO of Momentum Technologies. The company recently hosted a successful seminar for Calgary-based firms to learn how to structure an outsourcing initiative.

About Momentum

Momentum Technologies, Inc. specializes in Information Technology consulting focused on providing top quality offshore software services to companies who incorporate outsourcing as a key component of their business strategy.? With Momentum’s local presence and offshore software development acumen, clients benefit from a cost savings in excess of 25% process driven development and reduced time-to-market. Founded in 1999 and privately held with CitiGroup as strategic investor, Momentum has offices in the USA, Canada and India with headquarters in Vancouver, BC and 130 employees worldwide.

For further information, please contact:
Farah Jinha, Principal
TechKnow Communications Inc.
Tel. (604) 980-2448

Email: farrah@techknow.ca